Returns
Items eligible for a return may be returned within 7 days of delivery for a shop credit.
Please note: Items ordered on TikTok shops are subject to TikTok's return policies, and returns must be initiated, and completed through TikTok Shops in order to be eligible for return. To see if your items qualify for a return on TikTok, please visit Settings & Privacy > Your Orders in your TikTok account.
Orders can not be edited or cancelled after checkout is complete. Please ensure all items in your cart are correct prior to checkout.
Daily deals, Pre-orders, any items marked final sale, and sale items are final sale (ending in .99). This includes items where a coupon code was used (with the exception of new customer and referral coupon codes)
Undergarments (bras, shapewear, bodysuits etc), Accessories (Jewelry, glasses, handbags, sunglasses, hats, hair accessories, etc) Bath and Body, and Food, and Gift (home decor, novelty, bath, etc) items are final sale.
Items must be in new condition, unwashed, and unworn. If you receive an item that is defective or damaged, we must be notified within 30 days. We offer no guarantee on items after 30 days of receipt.
A customer return rate above 15% will begin to incur restocking fees. A consistent return rate above 15% will result in removal from our shopping platform.
You can find the Return Authorization Form here: Walker Rose Boutique Return Authorization Form
Please send returns to:
Walker Rose Boutique
ATTN: RETURNS
1321 Markum Gate Way Suite 300
Fort Worth, TX 76126
Returns are processed within 14 business days of receipt, and you will receive an email when your return has been processed. Please note: Holidays and weekends are not business days.
Please refer to the tracking provided to you at the time of shipment to confirm delivery of your items to us.
Please thoroughly review our return policy to ensure that no items are sent back to us that are final sale. If a final sale item is returned to us, there will be a $5 charge, per item, to send the items back to you. If the return shipping fee is not paid in a timely manner, the items will be forfeited. Thank you!